skill development

Pratical application of new skills is the base for our courses.

Employment Law

The employment law framework in New Zealand has changed significantly in the last few years, and it is important for managers and business leaders to understand their obligations.

Introduction To Supervision

There are those who enter supervisory/team leader positions because they are very good workers and find themselves having responsibility for employees. It is hoped that they would have a good idea of how to manage staff which is not always the case (just as in parenting......everyone who has a child doesn't necessary know how to parent well, and some key practical strategies will put them on the right track). This seminar seeks to do the same by providing some first principles of managing employees.

Recruitment and Interviewing

The cost of employing the wrong person is huge both in monetary terms and the effect it can have on morale and culture of the organisation generally. The expression ‘employ in haste and repent at leisure’ is more relevant today than it has ever been. Finding the right person for the job requires a structured approach to the recruiting process. This course will offer recruiters skills and materials to assist in this process.

Implementing Performance Appraisals

Performance appraisal a process used to review how an employee has been progressing. It is also used for reaching agreement on the goals, for the direction of development and learning into the future. Effective performance appraisal processes should have positive impact on the morale and success of people. As a result it can have an impact on the retention of skilled people. To gain the most benefit from a performance appraisal, the process must be structured in such a way that it is forward-looking and focused on how to create success from the work of the appraisees.

Negotiating And Conflict Handling

We negotiate every day. This is how we achieve our goals and attain the things that are really important to us and our businesses. Without negotiation and conflict handling skills simple differences or mismatched goals will often escalate into full blown disputes, with attendant negative consequences. This seminar provides the participants with a skill set that will help ensure disputes are settled at the lowest possible level, and that multiple and miss matched goals can be achieved.

First Line Manager's And Supervisors Development Course

The First Line Manager needs to have the technical skills/knowledge to plan and coordinate the work of their team and also the ‘soft’ skills to help individual employees realise their potential on the job. The role of the First Line Manager has changed in that they need a wider knowledge to support the employee employer relationship. Providing training to First Line Managers has a significant impact on employee development and up skilling. It is widely recognised as being a significant factor in the retention of employees. The course is a 3 stage programme each of 3 days (to be booked separately) that provides opportunities for learning and development over time. It also allows participants to put ideas into practice before returning to the next stage. The staged approach also allows the participants to discuss the results of their actions on the job with the course facilitators and other participants.

Negotiating Collective Employment Agreements

Negotiating collective employment agreements under the Employment Relations Act 2000. Experienced employment agreement negotiators will share with you the strategies and tactics involved in achieving effective negotiating outcomes.

Leadership And Motivation

Leadership is more a process than a positional or status relationship. By learning whether you are more of a leader or more of a manager, you will gain insight and self-confidence that comes with knowing more about yourself.

Incident/Accident Investigation

Learn how to set up a process to investigate effectively accidents/incidents and how the information obtained from the investigation can be used to improve the safety management system.

People Management

To understand the behaviour of others and to assist them in developing their own skills, it is first necessary for you to understand and acknowledge your own behaviour. This course is about doing just that. Through the understanding of ‘you’ then it will be more likely that you will choose the most appropriate/style when dealing with others.

Managing Contractor Risk

This seminar looks at two key issues associated with contractor management: What is a contractor, and when does a contractor become an employee? Sometimes an arrangement that starts as a contracting arrangement may become an employment arrangement - this has major implications on your responsibilities and obligations. The Health and safety in Employment Act places obligations on those who engage contractors to manage contractor safety. How do you do that in practice?  This seminar outlines the actions you can take to take "all practicable steps" in relation to contractor safety.

Enhanced Interviewing Skills – Identifying Attitudes and Values

They may have the skills but what will they really be like on the job? Will they deliver? Will they fit into the team? Although behavioural event interviewing is a useful tool to find out if candidates have specific competencies, the selection outcome can be dramatically enhanced when the underlying attitudes and values of the candidate are identified. But, how do you find out about the behaviours candidates themselves may be unaware of or the ones they don’t want you to know about! This seminar provides practical, straightforward techniques to make sure that you identify potential ‘selection errors’ before rather than after they sign the employment contract.

ACE Training Computer Courses

ACE Training in conjunction with EMA Central offers you computer training courses at member and non-member rates.You can book through our automated system using the 'Application Form' at the bottom of this message. Venues and start times will be advised in the booking confirmation.

Training Staff Trainers

Communicating information effectively Improving knowledge, skills, behaviours of staff

How to create a more productive workplace

Are you: Looking to improve the quality of your products or services? worried that your skilled employees will be tempted by a job elsewhere? interested in getting your employees involved in improving your business?

EMA Supervision Conference 2008

The 2008 EMA Supervision Conference returns in November! This year we have a range of speakers focusing on the realisations, issues and obstacles which come with being in a Supervisory, Management or Leadership role in the workplace.   It’s an annual must for Supervisors, Managers, Team Leaders and alike!

Effective Business Writing

Whatever we do, we need to tell things to other people, and there are a million ways to get it wrong. By attending to our writing skills, we can minimise the ways. And when we get it right, everybody wins!

Application of the Holidays Act

The Holidays Act is the piece of employment legislation that attracts the most inquiries for advice and interpretation. In many respects it is difficult to manage because the law was not planned with the diversity of workplaces and flexible workplace practices in mind.

How to Stop Bullying in the Workplace

Workplace bullying is a concern for all workplaces. It is not a new concept, nor, unfortunately, does it seem to be going away. There is however, a growing awareness of the effects bullying behaviour can have on individuals and organisations. Bullying can affect health, reduce productivity, drain resources, and has legal implications for the employer and managers.

National Certificate in First Line Management - Level 3

This programme is delivered as a combination of the training facilities of The Employers and Manufacturer's Associations, Northern and Central, the delivery expertise of Precision Training and is run in association with Tai Poutini Polytechnic.  Precision Training is an NZQA registered and accredited company that has specialised in providing management training since 2000.  Please note : this is a different course to that run by EMA Central - First Line Managers and Supervisors Stage One Two & Three course.

National Certificate In First Line Management Level 4

This programme is delivered as a combination of the training facilities of The Employers and Manufacturer's Associations, Northern and Central, the delivery expertise of Precision Training and is run in association with Tai Poutini Polytechnic.  Precision Training is an NZQA registered and accredited company that has specialised in providing management training since 2000.  Please note : this is a different course to that run by EMA Central - First Line Managers and Supervisors Stage One Two & Three course.

Catapult Leadership

Catapult Leadership has been promoted by EMA Central for the last three years. Seasoned leaders and those new to leadership roles consistently rate the programme as excellent.  Catapult Leadership provides participants with both practical leadership tools and fresh leadership thinking.

Managing Incompatibility in the Workplace

Incompatibility in the workplace can be one of the most difficult situations for an employer to deal with. This seminar examines what exactly incompatibility is, what the courts have had to say as to how best to deal with it, and practical information on strategies for managing and preventing incompatibility in the workplace.

Building Successful Teams - Encouraging Cooperation

A team leader doesn't make a team nor can they make a team perform successfully. In this seminar you will learn what self-directed teams are, how they work, and how to create and manage them. You will analyse what your organisation stands to gain from self directed teams and will discover how a team environment will change your job. You will also learn how to guide people through the transition to a self-directed team.

Four Generations in the Workplace

“PEOPLE RESEMBLE THEIR TIMES MUCH MORE THAN THEY RESEMBLE THEIR PARENTS” - what’s this statement got to do with the workplace?   The times and events we live through in our younger years help us, in part, to form our values and beliefs. It is these that we bring into the workplace   Much has already been spoken about Generation Y and how they are providing us with some interesting challenges in the workforce these days. Less however, has been spoken about our ageing workforce and the challenges we will have or are already experiencing as a result of that.   As our workforce ages, generations need to understand how they are different. Generational differences will influence behaviour however this does not mean that generational differences determine behaviour. Are you a leader who ‘hears’ every generation in the workforce? Approximately one—fifth of our managers are younger than baby boomers and traditionalists. They bring in new ways and ideas. Can the older workers cope with that? How do you work with a workforce where one size doesn’t fit all anymore? We must understands differences and similarities of the four generations in the workforce and the challenges they present if we are to harness their potential

Coach Or Referee?

Coaching and refereeing are smart managing and leadership skills. Effective and timely coaching and refereeing will assist employees to reach their performance goals. In the process of trying to get it right managers are spending a great deal of effort on problems created by poor performers and neglecting to spend time with those who are performing. As employees succeed and achieve their confidence grows. This leads to higher levels of motivation, willingness to challenge themselves further, higher morale, and positive attitudes to self-development.

Confident Communication - Influencing and Persuading

Communicating confidently optimizes the potential for building positive workplace relationships. How? By increasing awareness of our own behaviour and the responses we get, we can modify our behaviour to suit more situations and improve the outcomes.

So You Want To Be a Supervisor or Team Leader - Would it suit me?

This seminar discusses the transitions that need to be considered prior to making your move into a management role. It provides opportunities to discuss the realities of moving from task orientation to people focu. Do you already have the skills and attributes needed to make the transition successfully or do you need to develop further skills before making the move?