In-House Training

Our In-house Training Is 100% Focused On Your Business

ECCC Learning & Development offers generic, tailored and customised courses in-house. In-house training ensures you get the training that meets your specific requirements.

Customised and tailored training allows your organisation flexibility in relation to content, structure and length of each course. Your organisation's culture can also be integrated into the course to increase effectiveness of learning.

IN-HOUSE GENERIC TRAINING

This is where we bring one of our off-the-shelf training courses to you. We simply deliver the seminar or course exclusively to your employees at a location and time of your choice. A good option if you have a number of employees who are to attend the same seminar or course.

IN-HOUSE CUSTOMISED TRAINING

This is where we take an off-the-shelf course and customise it to your specific requirements or interests. Customised training can often be more effective alternative to other training options and has the added advantage of meeting the specific issues and needs of your organisation.

IN-HOUSE TAILORED TRAINING

We can also create a course for your specific needs and objective. You tell us what you want and we will use the four-step process to design and deliver your own unique training.

> Learn about our 4 step process for in-house training

Courses availbale for inhouse training

We can also create a course for your specific needs and objective. You tell us what you want and we will use the four-step process to design and deliver your own unique training.

Leadership and Management

• Advanced People Management
• Attrition and Retention
• Being Better than Best
• Building Positive Work Relationships in situations of  Conflict and Difficulty
• Building Workplace Relationships that will withstand Challenges, Criticism and Difficulties
• Bullying in the Workplace
• Change and how to go about it
• Coach or Referee
• Connecting & Engaging
• Dealing with Challenging Employee Behaviour
• Dealing with Challenging Situations
• Dealing with Conflict and Difficult situations
• Develop future leaders
• Different Generations:  Lions in Focus
• Diversity in the Workplace
• EEO, Discrimination, Harassment and Bullying in the Workplace
• Effective Management
• Employee Engagement
• Engaging & Connecting – Influencing & Persuading
• First Line Managers and Supervisors Development Course
• Holding on to my Power in Difficult Situations
• Implementing Performance Appraisals
• Implement Effective Workplace Relations
• Improving poor Performance
• Induction
• Influencing & Persuading
• Introduction to people Management
• Leadership
• Leadership and Motivation
• Managing Conflict and Bullying in the Workplace
• Managing Diversity Across the Generations
• Managing Performance:  Internally and Remotely
• Managing Performance and Behaviour Issues
• Managing Stress in the Workplace
• Managing those Difficult Situations
• Meetings:  Management and Facilitation
• Mentoring in the Workplace
• Moving on Together
• Multi cultural workplaces
• Negotiating And Conflict Handling
• Principles and Practices for Leadership
• Productivity through people
• Recruitment and Interviewing
• Strengthening Leadership
• Stress, Time, Change Management
• Sucession Planning
• Taming the Bully
• The Generation Challenge – Generational Diversity
• The Power of Four
• Train the Trainer
• Transitioning into Leadership
• Unacceptable Behaviours:  Managing Them
• Understanding and Managing Bullying Behaviour:  How to prevent, stop, minimize the effects of bullying
• Working Culture – Recognising Positve and Negative Behaviours
• Workplace Culture
• Young Bosses for Old Employees

Skill Development

• Advanced Interviewing Skills
• Account Management Workshop
• Accounting for non Accountants
• Assertiveness
• Bringing out the Potential in you and your co-workers
• Building a Positive Customer Service
• Business Writing
• Client Relationships
• Conducting Effective Meetings
• Customer Relationships
• Customer Relationship Management
• Dealing with Customer Complaints and Still Deliver Absolutely Remarkable Service
• Dealing with Specific Conflict and Difficult Situations – Actions for Change
• Developing Positive Workplaces – Changing the Culture
• Developing a Safe Working Environment
• Developing Productive Workplace Relationships with Co-workers
• Effective Communication Skills
• Facilitation Skills
• Feedback
• Feedback, Feed Forward, Dealing with Criticism and Negativity
• Food for Thought
• Four Generations in the Workplace
• Four Generations in the Workplace – Challenge or Opportunity?
• Getting the Best out of Yourself and Others:  From Inside Out
• Giving Feedback – the Difficult Conversation
• Goal setting
• Human Resource Principles
• Minute writing
• Proposal Writing
• Report Writing
• Resilience in the Work place
• Essential Skills for EA's & PA's
• "How to be a Trainer" Powerful Presentations
• "How to be a Trainer" Train the Trainer
• "How to be a Trainer" -Training Techniques
• Managing emails
• Management for Executive Assistants
• Meetings: Keep Minutes; Waste Hours!
• Motivation:  Theories and Psychology
• Non Violent Communication
• Project Management for non Project Managers stage 1
• Project Management for non Project Managers stage 2
• Putting the WOW into Customer Service
• Repelling the Bully
• Selling
• Selling the Brand – From Functional to Inspirational
• Social Media: Bringing the Conversation back
• Social Media: Strategy and Measurement that makes sense
• Telephone Communication Skills
• Time Management
• Workplace Motivation

Self Development

• Building Effective Workplace Communication
• Confident Communication
• Communication that will Withstand Challenges, Criticism and Difficulties
• Developing a great working relationship with your manager
• Dealing with Discrimination / Harassment
• Going Beyond Best
• Generation Y
• Opportunities to Grow and Develop
• Retaining and Attracting Good People
• Sharing the Vision

Teams

• Building Successful Teams
• Conflict in Teams:  Cause, Effect and Management
• Developing the Team Potential
• Dysfunctional teams
• Getting the Best out of your Team
• Leading your Team
• Leadership and High performing teams
• Sustain a winning team culture
• Team Development – Does your Team work for you?  Do you work for your Team?
• Team Membership and Team Building – Are you in or out?
• Teambuilding
• Team membership - My Responsibility!
• Understanding Team Development and performance
• Working in a Team

Employment Law

• Creatively Managing the Workforce
• Employer Relations Kit
• Employment Law
• Holidays Act
• Kiwisaver
• Managing Incompatibility in the Workplace
• Minimum Employment Conditions
• Restructuring: Managing the Process and People
• The Disciplinary Process
• Wages Law

Business 

• Effective Workplace Partnerships
• Family Business and how to survive them
• High Impact programme
• Lean manufacturing

Export

• International Trade Documentation
• Appoint and manage the right Agent/Distributor
• Cultural Awareness in Foreign Markets
• Making the most of Trade shows
• Market research Implementation
• Preparation of Marketing on-line
• Export processes - getting ready
• Export processes - Market Entry Strategy planning

Health and Safety

• A Health and Safety Tool Kit
• ACC Audit
• An Introduction to Food Safety: A HACCP Approach
• Application of a Food Safety HACCP Based System
• Practical Incident Reporting and Investigation
• Managing Contractor Risk
• Managing ACC and Absence
• Manual Handling
• Practical Hazard Management
• Practical Health and Safety
• Stage 1 for Health and Safety Representatives
• Stage 2 for Health and Safety Representatives
• Stage 3 for Health and Safety Representatives
• Understanding Risk Taking Behaviour

Contact Us

Lynn Harris - Team Leader ECCC Learning & Development
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phone: 04 470 9889

David Wutzler - Team Leader Health and Safety
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phone: 04 470 9941