Our 4-Step Process

Our 4-Step Process for In-House Training

Step 1 - Focus On Solutions: What Outcomes?

The Initial discussion centres on questions such as:

• how will you know that training has been successful?
• what will be different, compared with how things are now?
• how will you measure improvements?
  

Step 2 - Customised Design: What Needs?

What features will meet your unique needs?

• people: skills, attitudes.
• business: competitive situation.
• experience: previous training and development.
• resources: time, people, budget.

Step 3 - Professional Delivery: What Format?

Our trainers understand business people. Delivery methods are tailored to the learning needs of your staff. Techniques include:

• facilitated discussion groups.
• participative learning methods.
• lecture-style delivery.
• practical workshops.

Step 4 - Evaluation: What Worked Best?

Follow-up support starts with a review by each participant. Individuals experience the programme differently, so post-course support will vary from person to person.

What Topics?

Every topic offered in our seminar programme can be structured for in-house delivery, or we can combine selected parts of our general workshops and courses.

Evaluation

Every participant in our training sessions receives an evaluation form so you get direct feedback on our training.

Your Investment

Your budget is an essential design feature. Choices of location, duration, timing, delivery style, and number of participants influence fees. Whatever your budget, our course designs will reflect your need for cost-effective solutions. Our trainers can discuss your requirements and provide a draft programme and quotation.

Training Doesn’t Stop When The Course Ends

We also offer advice, follow-up, and consultancy services.

As a member of EMA your trainees have access to advice and assistance from any of our offices. Your managers and team leaders can benefit from mentoring when dealing with new situations (brief telephone advice is free of charge to full members of the Association).

Often our assessment of an organisation’s training needs uncovers the need to improve procedures and documentation. Our consultancy service can help you with issues such as:

Employment procedures; ACC, and health and safety; performance interview records; selection interview procedures; holiday and leave application forms.

Contact Us

Lynn Harris - Team Leader EMA Learning
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phone: 04 470 9889

David Wutzler - Team Leader Health and Safety
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phone: 04 470 9941